livedraw Casino & Sportsbook Terms
When you create an account on livedraw, you agree to our terms of service. We operate our platform in jurisdictions where local law permits online gaming and sportsbook activity. Our terms cover account opening, deposits and withdrawals, bonus conditions, dispute resolution, and your rights and responsibilities as an account holder.
These terms apply to all users of livedraw, whether accessing via Android app, iOS browser, or desktop. We enforce our terms consistently across all regions where we operate. If you do not agree with our terms, you should not create an account or use our platform.
This page outlines the key conditions that govern your use of livedraw.
Account Opening & Eligibility on livedraw
To open an account on livedraw, you must be at least 18 years old and provide accurate personal information. We require your full name, date of birth, email address, and a valid Indonesian ID (KTP) or passport. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
We reserve the right to suspend or close any account that violates our terms, provides false information, or engages in prohibited activity. Prohibited activity includes using multiple accounts, attempting to manipulate odds or game outcomes, and accessing our platform from jurisdictions where we do not operate.
When you join livedraw, you confirm that you are not a resident of a jurisdiction where online gaming is prohibited by law. You are responsible for verifying that your access and use comply with your own jurisdiction's regulations. We do not offer our services in regions where online wagering is prohibited.
Deposits, Withdrawals & Payment Terms on livedraw
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual-account transfers from mobile banking, local payment, online payment, and e-wallet. E-wallet deposits process instantly; bank transfers typically settle within one to two hours during business hours. We do not charge deposit fees on our side; your payment provider may apply standard transaction fees.
You are responsible for ensuring that your payment method is legitimate and that you have authorization to use it. We reserve the right to decline any deposit that appears fraudulent or violates our terms. Deposits are non-refundable except where required by law.
Withdrawals on livedraw return funds to your original payment method. If you deposited via mobile banking, your withdrawal goes back to local payment. If you used a online payment virtual account, your payout transfers to your e-wallet bank account. To request a withdrawal, navigate to your account dashboard, select "Withdraw", enter your amount, and confirm. We process verified withdrawals during business hours. E-wallet payouts typically arrive within one to three hours; bank transfers may take one to two business days depending on your bank's processing window.
We require identity verification before your first withdrawal. This process protects both you and our platform by confirming your identity and eligibility. Verification typically completes within one business day. You must provide a valid ID, a recent selfie holding your ID, and proof of your payment method.
Account Verification & Security on livedraw
We encrypt all personal data using industry-standard SSL protocols. Your account information, payment details, and transaction history are stored securely and never shared with third parties except as required by law. We use encrypted connections for all account access, deposits, and withdrawals.
We keep your account secure by never asking for your password via email or chat. If you forget your password, use the "Forgot Password" link on our login page to reset it securely. If you suspect unauthorized access to your account, contact our support team immediately so we can review your account activity and secure your balance.
You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any unauthorized access to your account if you have shared your password or login information with others.
Key terms
- You must be at least 18 years old to open an account on livedraw
- We accept mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment, e-wallet, mobile banking, local payment virtual accounts
- Identity verification is required before your first withdrawal
- Withdrawals return to your original payment method
- We reserve the right to suspend or close accounts that violate our terms
Game Rules & Fair Play on livedraw
All games on our livedraw platform—sportsbook markets, live-dealer tables, and slot games—operate on transparent mechanics. Slot games display their return-to-player (RTP) rate and volatility level before you play. Live-dealer tables show multiple camera angles and real-time action. Sportsbook markets cover major tournaments including Liga 1, Piala Indonesia, badminton, and MotoGP.
Each spin, hand, or market outcome is determined by a random-number generator (RNG) or live event data, ensuring fair results. We do not manipulate odds or outcomes. If you believe a game or market has malfunctioned, contact our support team immediately with details of the incident.
We reserve the right to void any bet or transaction that we determine to be fraudulent, erroneous, or in violation of our terms. This includes bets placed on markets that have been suspended or closed, or bets that exploit a system error.
Bonus Terms & Conditions on livedraw
We may offer promotional bonuses to new or existing account holders. Any bonus offer is subject to specific terms, including minimum deposit amounts, wagering requirements, and eligible games. We will communicate bonus terms clearly before you accept any offer.
Bonuses are non-transferable and may not be withdrawn as cash unless explicitly stated in the bonus terms. We reserve the right to modify or cancel any bonus offer at any time. If you violate our terms while using a bonus, we may forfeit the bonus and any winnings associated with it.
Dispute Resolution & Complaints on livedraw
If you have a complaint or dispute regarding your account, a transaction, or a game outcome, contact our support team via email or in-app messaging. We aim to address standard complaints within one business day. We will investigate your complaint and respond with our findings and any resolution we can offer.
If you are not satisfied with our response, you may escalate your complaint to our management team. We will review escalated complaints and provide a final response within five business days.
Our services on livedraw are available only in jurisdictions where local law permits. If you have a legal dispute, you agree that it will be governed by the laws of the jurisdiction where you accessed our platform, subject to the availability of legal remedies in that jurisdiction.
Limitation of Liability & Disclaimers
We provide livedraw on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any loss or damage arising from your use of our platform, including but not limited to technical failures, network interruptions, or unauthorized access to your account.
We are not liable for any loss of winnings, deposits, or account balance resulting from your own actions, including sharing your password, using an unsecured network, or accessing our platform from a prohibited jurisdiction.
Your use of livedraw is at your own risk. We encourage you to review these terms regularly, as we may update them from time to time. Continued use of our platform after any update constitutes your acceptance of the updated terms.
Contact & Support
If you have questions about our terms or need assistance with your account, contact our support team via email or in-app messaging. We respond to standard inquiries within one business day. For urgent issues, use our in-app chat feature during business hours.
Our support team can help with account access, deposit and withdrawal issues, game rules, verification questions, and complaints. We maintain transparent communication about our policies and your rights as an account holder on livedraw.